1 Introduction
Welcome to Hustle Hard Services & Solutions LLC (“Hustle Hard Services,” “Company,” “we,” “us,” or “our”). Your privacy matters to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website at www.hustlehardservices.com or use our services.
By using our website or services, you agree to the collection and use of information in accordance with this policy.
2 Information We Collect
Personal Information You Provide
We collect personal information you voluntarily submit when you:
- Submit an inquiry or contact form on our website
- Complete our career questionnaire
- Purchase a service
- Create, activate, or use a Hustle Hard Services Client Portal account
- Communicate with us via email
This may include:
- Name & Contact Information: First and last name, email address, mailing address, and phone number
- Employment & Career Data: Resume, CV, job history, career goals, and professional background you share with us to facilitate our services
- Client Portal Information: Portal account details, profile information, profile photo if uploaded, project or order status, messages, maintenance requests, questionnaire completion records, uploaded attachments, and deliverable files made available to you through the portal
- Payment Information: Billing details processed securely through our payment partners. We do not store full payment card numbers on our systems.
Automatically Collected Data
When you visit our website, we may automatically collect:
- Browser type, device type, and operating system
- IP address and approximate geographic location
- Pages visited, time spent on site, and referring URLs
- Cookies and similar tracking technologies (see Section 8)
3 How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the services you request
- Communicate with you regarding your orders, inquiries, and account updates
- Operate the Client Portal, including account access, project tracking, file delivery, message notifications, reminders, password resets, and status updates
- Share your resume or career documents only with your explicit permission
- Send promotional offers, newsletters, and marketing content (you may opt out at any time)
- Request feedback to improve our services and customer experience
- Detect, prevent, and address fraud, security threats, or misuse
- Comply with applicable legal obligations
5 Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes described in this policy. Career documents and correspondence are typically retained for the duration of our engagement and a reasonable period thereafter, unless you request earlier deletion or a longer retention period is required by law.
6 Data Security
We implement industry-standard security measures — including encryption, secure servers, and access controls — to protect your personal information from unauthorized access, disclosure, alteration, or loss.
No method of transmission over the internet is 100% secure. While we take reasonable precautions, we cannot guarantee absolute security. By using our services, you acknowledge and accept this inherent risk.
7 Your Privacy Rights
You have the right to:
- Access the personal data we hold about you
- Request deletion of your personal data
- Correct inaccurate or incomplete personal data
- Opt out of marketing emails at any time by clicking “unsubscribe” in any email or contacting us directly
California Residents (CCPA): If you are a California resident, you have additional rights under the California Consumer Privacy Act, including the right to know what personal information is collected about you, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information.
To exercise any of your rights, contact us at support@hustlehardservices.com.
9 Client Portal
The Hustle Hard Services Client Portal is a private workspace for active clients. It may be used to view project, order, document, and maintenance request status; send and receive messages; download completed deliverables; view signed agreements associated with your account; update limited profile information; and receive service-related notifications.
Portal accounts may be created or activated through an invitation, password setup, or password reset process. You are responsible for keeping your login information confidential and for contacting us if you believe your account has been accessed without permission.
Files, messages, profile information, and service updates available in the portal are used to support the services you requested and to help us communicate with you during your engagement.
We may send transactional portal emails, including account invitations, password reset messages, project or document status updates, reply notifications, deliverable-ready notices, maintenance request updates, and reminder emails when a message is waiting. These service-related messages are separate from optional marketing communications.
The portal is intended for service management and file delivery, not permanent file storage. We may retain portal records, messages, and files for the duration of the engagement and a reasonable period afterward, and we may close or deactivate portal access after a service is completed, after inactivity, or when needed for security or administrative reasons.
10 Third-Party Links
Our website may contain links to third-party websites. This Privacy Policy does not apply to those external sites. We have no control over their content, privacy practices, or policies, and we encourage you to review the privacy policy of any third-party site you visit.
11 Children’s Privacy
Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately and we will take prompt steps to remove it.
12 Updates to This Policy
We may update this Privacy Policy from time to time. When we do, the revised version will be posted on this page with a new “Last Updated” date and will take effect immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.
14 Contact Us
Have questions or concerns about this Privacy Policy? We’re happy to help. Reach out and we’ll respond within 1–2 business days.
Questions About Your Privacy?
We’re committed to transparency. If you have any questions or want to exercise your privacy rights, get in touch.
support@hustlehardservices.com
13 HHS Social Agent — Licensed User Tool
HHS Social Agent is a local, self-hosted social media management tool available to licensed users of Hustle Hard Services for scheduling and publishing content to Facebook Business Pages and connected Instagram professional accounts. Runtime data is stored on the local machine; a Hustle Hard Services server-side relay is used only for the Meta OAuth token exchange so that sensitive credentials are never distributed with the desktop application.
Data Stored by HHS Social Agent
All data is stored locally on the device running the application. This includes:
No data is sold or shared with third parties. HHS Social Agent communicates exclusively with the services listed below, and only when the tool is actively in use.
Third-Party Services Used
HHS Social Agent may transmit data to the following services only:
What HHS Social Agent Does Not Do